Your freight will be securely packaged when it leaves our facility. We can also send you a picture of your shipment if requested. If a shipment is damaged when it arrives, you must sign "damaged" on the freight bill and make notes regarding the damage. Be sure to inspect your product thoroughly. Taking Digital photos will make filing any claim much easier.
- DO NOT sign for a package that shows signs of damage.
- Have the damage noted on the Bill of Lading.
- Do not sign for it! Refuse the package.
- If you refuse the delivery, please Contact Us as soon as possible!
The package (product) becomes the property of the customer when it leaves our warehouse, so it is the customer (owner of the property) that must initiate the claim.
No questions yet.